Troubleshooting Tips

Troubleshooting a Dapper problem in detail
With the introduction of macOS Catalina and all the changes under the hood with iTunes moving to the new Music App, Podcasts being broken off and all the re...
Mon, 28 Oct, 2019 at 7:50 AM
Completely Remove Dapper
To completely remove Dapper: Quit Dapper Drag the Dapper app to the trash. Open a terminal (Applications->Utilities->Terminal) and type: default...
Thu, 19 Apr, 2018 at 6:30 AM
The "Go" button will not appear
The Dapper Go button appears when Dapper "sees" all of the storage drives of your DAP and when it has full access to those drives. (MacOS has secu...
Mon, 28 Oct, 2019 at 7:39 AM
Dapper is crashing when I click GO
Some folks are running into a bug with Dapper crashing if they have "Collect Album Art" checked int he Options tab of Settings. Unchecking thi...
Thu, 31 Oct, 2019 at 1:30 PM
Dapper is unresponsive "Application not responding" for large libraries
Dapper now uses MacOS built in Music access in order to get access to your libraries. Unfortunately for larger libraries of over 1TB or more, the proces...
Tue, 19 Nov, 2019 at 7:30 AM